Warmline vs. Hotline

A telephone line that provides assistance for people whose need is not urgent.

A hotline is a point-to-point communications link in which a call is automatically directed to the preselected destination without any additional action by the user when the end instrument goes off-hook. An example would be a phone that automatically connects to emergency services on picking up the receiver.

A direct and immediate telephone linkup, especially between heads of government, as for use in a crisis.

A telephone line that gives quick and direct access to a source of information or help

A telephone line that is always staffed and able to give immediate assistance.

A direct line between two people, especially one between heads of state to be used in an emergency.

To communicate over a telephone hotline.