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Google Fi vs. Google Voice — What's the Difference?

By Tayyaba Rehman — Published on January 27, 2024
Google Fi is a phone carrier service offering calls, texts, and data plans, while Google Voice is a VoIP (Voice over Internet Protocol) service providing a phone number for calls, texts, and voicemails, primarily over the internet.
Google Fi vs. Google Voice — What's the Difference?

Difference Between Google Fi and Google Voice

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Key Differences

Google Fi is a telecommunications service by Google that provides telephone calls, SMS, and mobile broadband using cellular networks and Wi-Fi. It is known for its unique billing model based on usage and its ability to switch between different networks for the best service. Google Voice, on the other hand, is a VoIP (Voice over Internet Protocol) service that provides users with a phone number for making calls, sending texts, and receiving voicemails over the internet.
Google Fi operates as a mobile virtual network operator (MVNO), utilizing networks from established carriers. It offers international coverage and is designed to simplify the data plan and billing. Google Voice focuses more on providing a secondary phone number that can be used across multiple devices via an app or a web interface, allowing for calls and texts over Wi-Fi or cellular data.
Google Fi requires a subscription and is compatible with specific phones that can switch between networks. It offers various plans, including unlimited and flexible plans that adapt to data usage. Google Voice is free for personal use (in the U.S.) and integrates with other Google services like Gmail and Google Meet, offering features like voicemail transcription.
Google Fi is primarily a cell service for users needing a regular mobile plan with the added benefit of network switching and straightforward international usage. Google Voice is more suited for users who want a secondary phone number for business or personal use, without the need for a traditional carrier.
Google Fi subscribers receive a SIM card for their device, while Google Voice users do not require a SIM card as the service is linked to a Google account and operates over the internet or through the app.
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Comparison Chart

Service Type

Mobile carrier service
VoIP service

Primary Use

Calls, texts, data plans
Secondary phone number for calls, texts, voicemails

Network

Cellular networks and Wi-Fi
Primarily internet-based

Subscription Model

Paid plans based on usage
Free for personal use in the U.S.

Required Hardware

Compatible phone and SIM card
Operates over app/internet, no SIM needed

Compare with Definitions

Google Fi

Google Fi is a mobile carrier service by Google.
I switched to Google Fi for its flexible data plan.

Google Voice

Google Voice allows making calls and sending texts over the internet.
I make international calls using Google Voice over Wi-Fi.

Google Fi

Google Fi provides international coverage in its plans.
Traveling abroad was easier with my Google Fi plan.

Google Voice

Google Voice integrates with other Google services.
My Google Voice voicemails are transcribed and sent to my Gmail.

Google Fi

Google Fi offers calls, texts, and data using cellular and Wi-Fi networks.
With Google Fi, I get good coverage both on cellular and Wi-Fi.

Google Voice

Google Voice operates through an app or web interface.
I manage my Google Voice settings and messages through the web portal.

Google Fi

Google Fi uses a unique billing model based on usage.
My Google Fi bill reflects my actual data usage each month.

Google Voice

Google Voice is a VoIP service providing a secondary phone number.
I use Google Voice for business calls to keep my personal number private.

Google Fi

Google Fi requires specific compatible phones.
I bought a phone compatible with Google Fi for its network-switching feature.

Google Voice

Google Voice is free for personal use in the U.S.
I set up a Google Voice number for free to use on my tablet.

Common Curiosities

What is Google Fi primarily used for?

Google Fi is used as a primary phone carrier service for calls, texts, and data.

How is billing handled on Google Fi?

Google Fi uses a unique billing model based on your data usage.

Can I use Google Voice for international calls?

Yes, you can make international calls with Google Voice, often at lower rates.

Do I need a special SIM card for Google Fi?

Yes, Google Fi provides a SIM card for compatible devices.

Do I need a new phone for Google Voice?

No, Google Voice works on your existing device via an app or web interface.

What is Google Voice mainly used for?

Google Voice is used for obtaining a secondary phone number for calls, texts, and voicemails over the internet.

How much does Google Voice cost?

Google Voice is free for personal use in the U.S., with some paid features for international calls.

Can I text from a computer using Google Fi or Google Voice?

Google Voice allows texting from a computer, while Google Fi's capability depends on the phone's features.

Is Google Fi available internationally?

Yes, Google Fi offers international coverage in its plans.

Is Google Voice integrated with other Google services?

Yes, Google Voice integrates with services like Gmail for voicemail transcription.

Can I use any phone with Google Fi?

Google Fi requires specific phones that are compatible with its network-switching technology.

How do Google Fi and Google Voice differ in network usage?

Google Fi switches between cellular networks and Wi-Fi, while Google Voice primarily uses the internet for calls and texts.

Are Google Fi and Google Voice suitable for business use?

Google Fi is suitable as a primary phone service, while Google Voice is ideal for business as a secondary number.

Can I port my existing number to Google Fi or Google Voice?

Yes, you can port your existing number to both Google Fi and Google Voice.

Do Google Fi and Google Voice offer customer support?

Yes, both services provide customer support, with Google Fi focusing on carrier service issues and Google Voice on VoIP service issues.

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Author Spotlight

Written by
Tayyaba Rehman
Tayyaba Rehman is a distinguished writer, currently serving as a primary contributor to askdifference.com. As a researcher in semantics and etymology, Tayyaba's passion for the complexity of languages and their distinctions has found a perfect home on the platform. Tayyaba delves into the intricacies of language, distinguishing between commonly confused words and phrases, thereby providing clarity for readers worldwide.

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